This policy explains how Clarke handles information submitted through this website. The site is designed for business inquiries about commercial floor scrubbers, pressure washers, support planning, and related cleaning equipment topics.
Forms may collect your name, business email, company, facility type, product interest, and the cleaning challenge you describe. Standard server logs may also record technical details such as browser type, referring page, approximate location, and time of access for security and performance purposes.
Clarke uses inquiry information to answer questions, prepare product guidance, route requests to the right support contact, improve website content, and understand common facility needs. Your message may be reviewed by sales, service, or application support staff depending on the topic.
Clarke does not sell personal information submitted through this site. Information may be shared with authorized support partners when needed to respond to your request, arrange local follow-up, or provide relevant equipment documentation.
Inquiry records are kept only as long as needed for business follow-up, compliance, and service history. Clarke uses reasonable administrative and technical measures to protect submitted information, but no online transmission can be guaranteed to be completely secure.
You may request that Clarke update or remove inquiry contact information where legally and operationally appropriate. You may also choose not to provide optional details, though less context can make equipment guidance less precise.